Playing Messages Inbox

Press anywhere on the message and it will start playing.

Swipe left on the message for more options to Reply, Forward or Delete.

Playing Messages Full Screen Mode

Press the i icon next to the message to play the message and for more options. (Message Full Screen Mode)

Message Screen Options

Rewind to beginning of message

Play

Rewind 5 seconds

Delete

Save

Record a Reply if the message is from a Kate Subscriber Contact OR

If the message is from a non-Kate number or from a Kate number that is not yet a contact, then the app will ask if you want to call the number from your phone.

Add as a contact first before replying to send a Subscriber a message instead of calling their Kate from your phone.

Forward

More Options: Mark Unread, Mark Urgent, Cancel

Add a Note or Tag

Press the + sign at the top right to add a Note or Tag to the message.

Press Add Tag

Type in a Tag name, then press Done. Don't enter a hashtag, that's added automatically.

You can add up to 8 tags per message.

There is no limit to how many unique tag names you can create.

We've added two suggestions to start with #SuccessStory and #Training but customers can enter whatever label they like.

Added tags are accessible on the My Kates screen under Personal Tags.

To remove a tag press the i icon next to the message in your inbox, so that it opens full screen. Press the tags icon, then backspace the tag and it is removed. Press Done.

Forward One Message

Press the Microphone button to record a Preface. It will switch to a pause icon, press it to stop recording.

Press the word Urgent to mark the message as Urgent.

Press the pencil to add a Note.

Once the message has recipients, press Send.

Press the Plus sign to add Contacts or Contact Lists as recipients.

Press Groups for a List, Kate for Kate numbers, or Email to add E-mail Addresses as recipients.

Press anywhere next to intended recipients, then press Select.

Note: You can add recipients from all tab before pressing Select and all will be added.

Note: If the contact you are forwarding the message to has a Kate mailbox, then you cannot send or forward a message to their email address. Create a separate contact with JUST the email address as a workaround.

Forward Multiple Messages

Press Select at the top left of the inbox screen.

Press each message that you would like to forward, then press Forward.

Contacts you send messages to frequently will be suggested, otherwise you can press the magnifying glass to go to your contacts.

Press Groups for a List, Kate for Kate numbers, or Email to add E-mail Addresses as recipients.

Press anywhere next to intended recipients, then press Select.

Press Send.