email

Set Up ThunderBird for Kate Email

Download and Install Thunderbird mail application from https://www.mozilla.org/en-US/thunderbird/

1. Open Thunderbird
2. You will see the screen below, make sure you
  1. Uncheck gandi.net (we do not know what that is, so let’s skip it)
  2. Click on the button labeled "Skip this and use my existing email"


3. On the following screen please enter your own information into these fields. We’ve used Kate Young as fictional name to illustrate example.

Your name:
Email address:
Password:
Check the "Remember password"


4. The Next screen will show option for Manual Configuration, please click a button labeled "Manual config". It’s circled below….


5. On the Manual Account Setup screen, fill out information exactly as shown below. The Server must be mail.securekate.com and the ports must match exactly.

  1. Once you’ve entered information, please click on "Re-test" button
  2. If you get error, double check every setting to match the screen below on every field and try again.
  3. After successful Test, please click on the "Done" button.


6. Your email may take few minutes to download, but once you click on your inbox you should see all of your messages.
Category: 
Email

CommuniKate Quickstart Videos - Email Overview

Category: 
Quickstart

Outlook 2013 E-mail Setup

Below are the settings for adding your CommuniKate e-mail account to Outlook 2013.

  1. Click File, then Add Account.
  2. At the Auto Account Set Up screen, select Manual setup or additional server types, then click Next.
  3. Select POP or IMAP, then click Next.
  4. Enter your Name and FULL e-mail address.
    Next to account type, select IMAP.
    Next to Incoming mail server, enter mail.securekate.com
    Next to Outgoing mail server (SMTP), enter mail.securekate.com
    Enter your FULL e-mail address next to Username.
    Enter your e-mail password next to Password.
    Check the box called Remember password.
    Click the More Settings button.
  5. Click the Outgoing Server tab.
    Check the box for My outgoing server (SMTP) requires authentication.
    Select Use same settings as my incoming mail server.
  6. Click the Advanced tab.
    Next to Incoming Server (IMAP), enter 993 and select SSL as the encryption type.
    Next to Outgoing Server (SMTP), enter 465 and select TLS as the encryption type.
    Next to Root folder path: enter Inbox
    Click OK.
  7. Click Next.
  8. Outlook will test your settings. Once the test is complete, click Close.
  9. Click Finish.

If you cannot send mail, please check the following settings:

Click File, Account Settings, then Account Settings again.

Highlight your e-mail address, then click Change.


Next to Incoming mail server, enter mail.securekate.com
Next to Outgoing mail server (SMTP), enter mail.securekate.com


Enter your FULL e-mail address next to Username.
Enter your e-mail password next to Password.
Check the box called Remember password.
Click the More Settings button.


Click the Outgoing Server tab.
Check the box for My outgoing server (SMTP) requires authentication.
Select Use same settings as my incoming mail server.

Click the Advanced tab.
Next to Incoming Server (IMAP), enter 993 and select SSL as the encryption type.
If your Incoming Server is (POP3), then enter 995.
Next to Outgoing Server (SMTP), enter 465 and select TLS as the encryption type.
Click OK.

Click Next.

Outlook will test your settings. Once the test is complete, click Close.

Click Finish.

Category: 
Email

Outlook 2010 Email Setup

Below are the settings for adding your CommuniKate e-mail account to Outlook 2010.
  1. Click the Office button, located in the lower-left corner of your taskbar and select Info.
  2. Click the Account Settings drop-down menu, then select Add Account.
  3. Check Manually configure server settings or additional server types, then click Next.
  4. Select Internet Email, then click Next.
  5. Enter your Name and FULL e-mail address.
  6. Select IMAP in the Account Type drop-down menu.
  7. Next to incoming mail server, enter mail.securekate.com
  8. Next to Outgoing mail server (SMTP), enter mail.securekate.com
  9. Under Login Information Enter your FULL e-mail address next to Username.
  10. Enter your e-mail password next to Password.
  11. Check the box called Remember password.
  12. Click the More Settings button.
  13. Click the Outgoing Server tab.
  14. Check the box for My outgoing server (SMTP) requires authentication.
  15. Select Use same settings as my incoming mail server.
  16. Click the Advanced tab.
  17. Next to Incoming Server (IMAP), enter 993.
  18. Next to Use this following type of encrypted connection drop-down menu select SSL.
  19. Next to Outgoing Server (SMTP), enter 465.
  20. Next to Use this following type of encrypted connection drop-down menu select TLS.
  21. On the Add New Account page, click Next.
  22. After Outlook 2010 tests your account, click Close.
  23. On the Congratulations page, click Finish.
  24. On the Account Settings page, click Close.


If you cannot send mail, please check the following settings:

Click File, Account Settings, then Account Settings again.
Highlight your e-mail address, then click Change.

Next to Incoming mail server, enter mail.securekate.com
Next to Outgoing mail server (SMTP), enter mail.securekate.com

Enter your FULL e-mail address next to Username.
Enter your e-mail password next to Password.
Check the box called Remember password.
Click the More Settings button.

Click the Outgoing Server tab.
Check the box for My outgoing server (SMTP) requires authentication.
Select Use same settings as my incoming mail server.

Click the Advanced tab.
Next to Incoming Server (IMAP), enter 993 and select SSL as the encryption type.
If your Incoming Server is (POP3), then enter 995.
Next to Outgoing Server (SMTP), enter 465 and select TLS as the encryption type.
Click OK.
Click Next.
Outlook will test your settings. Once the test is complete, click Close.
Click Finish.

Category: 
Email

iPhone Email Set Up Instructions

Configure iPhone/iPad for CommuniKate mail.

You can use the exact same mail server settings for your DBIS address too!

1. Tap Settings


2. Tap Mail


3. Tap Accounts


4. Tap Add Account


5. Tap Other


6. Tap Add Mail Account


7. Fill in your account information. Address is your full e-mail address.


Tap Next at the top right, which will bring you to a screen where you need to enter additional information. You need to scroll it up and down to fill in all fields.

Make sure that type of account is selected as IMAP In the sections Incoming Mail Server and Outgoing Mail Server Host Name, enter mail.securekate.com For both incoming and outgoing mail servers use your full e-mail address for User Name. Also make sure you’ve entered the password for outgoing mail server - it’s the same as for incoming.




8. Tap Next to verify your account information. Be patient, this verification does take time!


9. Tap Save


If you cannot send mail, please check the following settings:

Press Settings Press Mail Press Accounts Press your CommuniKate E-mail address Press Account

Under Outgoing Mail Server
Press SMTP
Under Primary Server, press the server name
Next to Host Name enter mail.securekate.com
User Name is your full e-mail address, Password is your e-mail password
Change Use SSL to On
Authentication should be set to Password
Change Server Port to 465
Press Done
Press Account

Under Incoming Mail Server
Change Host Name to mail.securekate.com
User Name is your full e-mail address, Password is your e-mail password

Press Advanced
Under Incoming Settings, change Use SSL to On

Authentication should be set to Password
Press Account
Press Done

Category: 
Email

Android Email Set Up Instructions

Configure your Android for CommuniKate mail.

You can use the exact same mail server settings for your DBIS address too!

1. Tap Settings
2. Tap Accounts
3. Tap Add Account
4. Select to Add account in Email.


5. Type in your email address and tap Next


6. Select IMAP Account


7. Type full Email Address in the Username Bar (IMPORTANT: Android will default to wrong information, make sure to remove it and replace it with your FULL email address)

Change IMAP Server to mail.securekate.com

Change Security Type to SSL (ignore the option … accepting all certificates)



8. Change SMTP Server to mail.securekate.com (IMPORTANT: Android will default to wrong server information trying to guess, make sure to remove it and replace it with mail.securekate.com)

Change Security Type to TLS

Change Port to 465 (IMPORTANT: Android will default to different port number, make sure to remove it and replace it with 465)



9. For Account Options, choose any settings which reflect your preferences or leave defaults.


10. On Email accounts, give this email setup a name or leave defaults and tap Next

If you cannot send mail, please check the following settings:

From the Home screen, tap Email.
Tap Menu, then Manage Accounts.
Tap your e-mail address.
Scroll down, then tap More Settings.

Tap Incoming Settings

Enter the incoming server settings.
Username: your full e-mail address
Password: your e-mail password
IMAP server: mail.securekate.com

Security type: SSL
Port number: 993

Tap Done.

Tap Outgoing settings

Enter the outgoing server settings
SMTP server: mail.securekate.com

Security type: TLS
Port number: 465

Require sign-in should be checked.

Username: your full e-mail address
Password: your e-mail password

Tap Done.

Category: 
Email